Sun Cellular redefines customer experience with new flagship store

True to its commitment to deliver the best-value and relationship-enhancing services to its consumers, industry mover Sun Cellular opens its new and first Flagship store in Robinson’s Galleria mall.

The now bigger and trendier Sun Shop features not only contemporary store design but also customer-friendlier space layout. Sun products and services are organized in “zones and sub-zones” to better serve the specific needs of customers and enhance the transaction flows inside the shop. The Postpaid zone puts on view various subscription plans and packages, mobile handsets from the basic models to Blackberry models, and other fantastic postpaid deals. The International zone highlights Sun’s best value offers in international call, international SMS, and international roaming. The Broadband zone presents the newest broadband wireless devices, attractive data plans and unbeatable product bundles. The Prepaid zone familiarizes customers to the various Sun prepaid SIMs that cater to different types of users, very affordable loads, and exciting promotions.

More interactive facilities are also available for added fun which includes a state-of-the-art 40" touch screen display with a sound dome where customers can sample the latest in value-added services (games, music, videos, etc.). Another unique area is the gadget spot which showcases the latest in mobile phones and allows customers to explore the various phone functionalities with the use of larger screen.

Even with all these innovations in the Flagship store, Sun keeps intact one important and endearing element – its warmth. The new Sun Shop remains to be as welcoming as ever with its bright color schemes, its cozy customer service sections, and its caring personnel. There is a dedicated lounge exclusively for special customers who prefer “business class” type of service. And there’s a more spacious payments area for those with “to go” type of transactions such as single transaction bills payment and prepaid reload.

The concept shop is designed by renowned Zebra Projects FZE based in Dubai under the supervision of managing directors Mark Mason and Lee Roberts. Zebra Projects FZE is the same company responsible for designing elite fashion and retail stores in the country.

For more information about the new Sun Flagship store and The Sun Shops nationwide, please call 200 from your Sun phone or 3958000 from any land line phone or you can visit www.suncellular.com.ph.
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