MMDA uses Twitter for public service

Daily traffic management is one of the major challenges of an urban center such as Metro Manila.

The Metropolitan Manila Development Authority (MMDA), however, has not only been working on ensuring a systematic and rational traffic system in Metro Manila, but also on an information system that somehow lessens travel stress for motorists and commuters.

Previously, the MMDA used the Hotline 136 and the MMDA Radyo TV to provide traffic information to the public. However, these two systems had their limitations in terms of reach and required maintenance.

Upon the assumption of lawyer Francis Tolentino as MMDA chairman under the Aquino administration, the MMDA introduced social networking as a tool in monitoring traffic and providing updates on the situation in the metropolis during typhoons.

The MMDA is now accessible through its official Twitter account @MMDA. This move is in step with the growing popularity of social networking sites as more and more individuals access the Web through mobile Internet devices such as feature phones, smartphones and tablets.

“The MMDA is aware of the role of mobile communication in helping the motoring public navigate the different thoroughfares in Metro Manila,” says lawyer Yves Randolph Gonzalez, supervising consultant of MMDA’s traffic discipline office and head of the communications group.

For its Twitter services, the MMDA uses PLDT’s Internet service and Smart Bro wireless broadband service for reliable connection.

“Chairman Tolentino thought that going into Twitter would be the right decision for the MMDA. He is right because Twitter is more effective since it reaches a broader audience which means it has a bigger multiplier effect unlike the other platforms,” adds Gonzalez who also heads MMDA’s Twitter team.

The Twitter team is composed of seven young members working on a 24 x 7 shift. Two persons are assigned each in the morning and night shifts, while three man the afternoon shift.

The MMDA’s Twitter team started to work round the clock last December when followers grew bigger and bigger. At present, the MMDA Twitter site has more than 98,000 followers. It is the most popular government Twitter account.

According to Gonzalez, those who regularly check their Twitter account via their mobile phones find the MMDA tweets valuable since they get real-time traffic updates.

The MMDA “has been tweeting relentlessly and effectively,” says blogsite newmediaphilippines.


The effectiveness of the Twitter account was proven when typhoon “Falcon” recently hit the country. Through its Twitter account, the MMDA was able to inform commuters of the flood situation in different parts of Metro Manila.

Notes blogger notoffline: “@MMDA has utilized the power of social networking, mainly via Twitter, to help citizens find the best way possible around the metro. They normally tweet back whenever you ask the condition of certain roads and even suggest the best possible routes and roads you could take. In times like this wherein the storm named Falcon is shedding so much in the metro, Ondoy style, the MMDA does not fail to keep us all updated of the condition of the roads.”

Although his Twitter team has a herculean job, Gonzalez says they get immense satisfaction from being able to help people on the road with real-time traffic updates, route recommendations, and advisories on traffic jams, car crashes, spills or accidents.

Also, smartphone-powered citizens are now contributing to MMDA’s Twitter traffic services by serving as correspondents on-site.

These users voluntarily tweet the MMDA on the current traffic situations and even road flooding or accident right where they are, allowing the MMDA to alert and warn their other followers based on the information given to them.

Gonzalez says their Twitter account also enables the MMDA to save on scarce resources. The agency only spends around P800,000 a year for the maintenance of the team, a far cry from the millions of pesos it spent using the Radyo TV platform.

“Through the Twitter team, the MMDA is doing one awesome work of providing people with updates of the traffic situations in Metro Manila. We need all the support we can get from people from all sectors to enable us to succeed in this endeavor,” says Gonzalez.

Globe Telecom powers 2011 SME Summit

Globe Telecom partnered with the Department of Trade and Industry (DTI) to help promote growth and development for small and medium-scale enterprises (SMEs).

Initially, Globe, through Globe Business, the company’s enterprise, corporate and SME unit, joined forces with the DTI’s Bureau of Micro, Small and Medium Enterprise Development (DTI-BSMED) for the 2011 SME Summit.

The 2011 SME Summit was the highlight of the 2011 SME Week, spearheaded by the DTI and the MSMED Council, which ran until July 9.

Through the partnership, DTI regional and field offices, local government units, entrepreneurs and the general public across the country were able to watch the summit live via the Web (http://justin.tv/smesummit) with the use of Globe broadband.

Participants in the summit were also able to interact via Web conference with entrepreneurs who attended the Globe Negostar forum in Cauayan City, Isabela, held simultaneously with the 2011 SME Summit.

During the summit, government presented the 2011-2016 Micro, Small and Medium Enterprise Development Plan, which contains action plans that foster a more enabling business environment, give increased access to affordable financing and expanded markets, and improves productivity and efficiency.

“We at Globe Business are one with the DTI in our desire to help entrepreneurs grow by helping make their businesses more efficient. The SME sector is the workhorse of our country’s economy, hence it augurs well for everyone to support the growth of small and medium-scale enterprises,” said Manny Aligada, Globe Business head for the corporate and SME segment.

Only Globe Negostar is the one-stop shop for all communication needs of an entrepreneur. Globe Negostar has packages that bring down the price of mobile service and introduce affordable mobile and broadband solutions for entrepreneurs. These services can be customized to suit each entrepreneur’s unique needs and requirements.

Experience the benefits of having customized solutions to support your business. Consult the Globe Business account managers, visit the Globe Stores, call the Globe Business hotline +632 730-1288 or log on to www.globe.com.ph/negostar to find out more.

Asia can become global computing hub

With the right policies and broadband infrastructure in place, Asia can become a global computing hub, according to software company Business Software Alliance (BSA).

BSA said Asia-Pacific including the Philippines can experience total recall in business via cloud computing services, provided the right infrastructure is set up first and an appropriate policy environment is put in place.

“The prospect of integrating cloud computing into our local enterprises promises improvements in sustainable job growth, higher wages and standards of living. It would change the Philippine market and play a large role in the evolution of our country to an innovation-based economy,” said Roger Somerville, BSA’s senior director for policy in Asia.

BSA, in tapping research firm Galexia, discovered the following factors and policies that are needed in order to promote the development and adoption of efficient and innovative cloud computing services. Among these factors range from IT security, cybercrime, interoperability, data privacy, intellectual property rights, international harmonization of rules, free trade, and also infrastructure.

Somerville noted that under the infrastructure issue, cloud computing can achieve its full potential only if there is robust, ubiquitous and affordable broadband access. And this can be achieved through policies that provide incentives for private sector investment in broadband infrastructure and laws that promote universal access to broadband.

Meanwhile, lawyer Bien Marquez, BSA consultant for the Philippines, observed that the Philippine legal system has some strong points, mainly in the areas of electronic commerce laws, electronic signature laws and some cybercrime laws.

"Cybercrime legislation has been under development for some time now and the enactment of these new laws could provide the security we need to meet global standards,” Marquez said.

However, as for the Philippines' intellectual property laws are concerned, Marquez said they only provide limited protection.


“There is no coverage of rights management information or circumvention technology in Philippine law, nor any privacy legislation against the exploitation of personal information," Marquez said. "These have been proposed and discussed in the legislature for several years but have yet to be approved.”

Google Continues to Spy on Unsuspecting Citizens

News that Google’s Street Car Program collected locations of millions of cell phones, laptops and other Wi-Fi devices from around the globe has raised further privacy concerns about the policies of the corporate Giant.

Google’s Street Car program was ostensibly designed to collect and catalog public Wi-Fi locations but instead the company also recorded the addresses and unique identifiers of computers and other devices using those wireless networks and then made the data publicly available through Google.com until just a few weeks ago.
Sound familiar? It should. This isn’t the first time Google has been caught driving around capturing private information from unsuspecting citizens.
Last year, Google’s Streetview cars captured personal information including passwords from Wi-Fi networks in every home the cars drove past.
The last time this happened, Google claimed it was a “mistake” and blamed a rogue employee. But it seems like there are an awful lot of “mistakes” that result in Google’s acquisition of massive caches of otherwise unobtainable personal data.
CNET.com has been all over this latest incident from the beginning. A June article detailed how Google publishes the estimated locations of millions of iPhones, laptops and Wi-Fi connections, a revelation that led security consultant Ashkan Soltani to condlue that Google made these unique hardware IDs–called MAC addresses–publicly available through a Web interface—for their own purporses.
Unfortunately, these are not isolated incidents. Rather, part of a larger pattern of disregard for privacy.
From collecting and permanently storing every email sent from Gmail account to vacuuming up Facebook information to build Google+, Google’s entire business model seems to threaten and violate the privacy rights of millions of Americans. And perhaps most troubling about all this information is Google’s growing partnership with government including the National Security Agency (NSA).
Google’s growing relationship with the Obama Administration has watchdogs groups asking whether Google has benefited with their political connections with the Obama Administration.
A report by Consumer Watchdog based on records obtained through the Freedom of Information Act and interviews, found that Google’s ambitious quest for influence with the government is starting to pay off including:
– Google’s close ties with the Obama White House have raised concerns about possible special treatment or conflicts of interest at the Department of Homeland Security, the US Patent & Trademark Office, the Federal Communications Commission and NASA.
– Officials at both DHS and the FCC have raised pointed concerns about weak privacy protections in Google products and whether Google’s well-documented difficulties with privacy protection could create big problems for federal agencies that use its services.
– A secretive relationship with the National Security Agency. The search giant has a legitimate need to cooperate with the government’s mammoth and secretive code breaking agency in its efforts to defend the integrity of U.S. computer networks. But NSA also has legal power to force Google to hand over the private information of its users. How Google executives handle this potentially conflicted relationship is largely unknown: neither Google nor the NSA are talking.
Congress is exercising their oversight responsibilities by asking questions about Google’s growing privacy violations and connections to the Obama Administration. At a recent hearing on Internet privacy, Google’s practices were front and center. But in the past, Google has been able to escape any real measure of consequence for its behavior. And with Google ramping up its lobby shop, the outcome of these hearings remains to be seen. But one thing is certain: every day that passes without some action on this front means Google collects more and more private data on Americans—with or without their consent.

China Implements Wi-Fi Monitoring Regulations

Government authorities in Beijing have ordered public places – such as restaurants, bars, hotels and book stores – offering free Wi-Fi access to install expensive monitoring software, state media has said.

“Public places with wireless internet access shall implement security protection measures in accordance with Laws,” the Beijing Security Bureau in Dongcheng District said in an announcement in June.

To Beijing’s store owners and Wi-Fi users – consisting primarily of businessmen and young people – the regulations are disastrous.

The so-called “security protection measure” is monitoring software, which records and keeps detailed information of Wi-Fi users, including the time of log-in and log-out, account numbers, a list of the web sites and domain names visited by users, and the system maintenance log. The system costs at least RMB20,000 (US$3,100) to install, and the establishment owners are expected to foot the bill.

Those who refuse to install the software and continue proving wireless services may face a minimum fine of RMB5,000 (US$775), reports said.

After the regulation came into force in Beijing, some business owners have opted to shut down the wireless due to the high cost, or simply based on principle. Furthermore, many customers have stopped visiting those establishments that have cooperated with the new regulations because they don’t like being monitored by the government. Coffee houses such as Starbucks told reporters that they’re already losing customers.

“It’s a requirement of the public security organs. Why should we pay the fees?” Yang Xiaowen, manager of UBC Coffee in Beijing, told the China Daily.

“For a reason that everyone is aware of, we are temporarily stopping our Wi-Fi service,” said the Beijing-based Kubrick bookstore, according to China Business News.

The new regulation concerning Wi-Fi is the latest extension of China’s internet management system that has been strengthening in recent years. The security organs started surveillance on public information networks in 1994, when China connected its information network to the internet, and it has never stopped.

Regulations started with internet cafes. Their management measures include: a licensing regime, installing security management software and real-name registration, so that all the web sites visited by internet users there are watched. In formal internet cafes, Chinese customers are required to register with their Identification cards, and foreigners with passports.

With rapid Wi-Fi systems available in regular restaurants, bars and cafes, those establishments have become more popular than internet cafes over the last few years – providing customers with the pleasure of drinking and eating, while surfing the internet mostly for free.

As yet, the regulation has not been followed nationwide, only in Beijing. However, Café owners in Shanghai and other cities have been notified of the new measure.

According to reports, there are more than 4,000 establishments offering Wi-Fi services in Shanghai. It’s estimated that by the end of 2011, Shanghai will be able to serve around 700,000 people simultaneously via Wi-Fi.

China’s Security Bureau contracted Shanghai-based Rain-Software to develop the new Wi-Fi security software, who won the project in a competitive bid. The company was founded in 1998 and has been cooperating with security organs in the development of such software in many Chinese cities. The company’s general director refused to receive any reporters.

China, which has world’s largest online population at 485 million users, has already blocked more than 1 million web sites – including Facebook, YouTube, Twitter, Google+, and IMDb – with the explanation that it is protecting children from pornographic and violent web content.

Google, Orange Collaborate to Provide Gmail SMS Chat

Search engine giant Google has partnered with Orange to bring its Gmail SMS-to-Chat service to select African nations.

Google’s service allows Gmail users to chat with mobile phone users via SMS. Gmail users are able to send text messages to a mobile phone number with no internet access.

Mobile phone users have to pay for sending replies on the basis of their mobile phone contract but Gmail users don’t pay anything but have a limit on the number of SMSs they can send.

Google’s Gmail SMS to Chat service is already available in the United States, Indonesia and Philippines.

The new service is being currently offered by French mobile phone operator Orange in Kenya, Senegal and Uganda and will soon start offering it in Cameroon, Côte d'Ivoire, Guinea Conakry and Niger. The company also plans to start testing the service in Egypt.

The company said that they didn’t planned to offer internet based service as 62.5 percent people in Africa have a mobile phone but only 1.4 percent have access to broadband internet access.

"By bringing the full potential of the mobile internet to our customers in Africa, this strategic partnership is a step forward in Orange's 'Digital Coach' strategy," said Xavier Perret, vice-president for strategic partnerships at Orange.

"The group's capacity to combine its knowhow on service infrastructure with innovation, and by adapting its offers to local needs, will enable it to provide mobile customers across Africa with access to internet-based services in the best possible conditions,” he added.

Unauthorized WiMAX sellers rounded up

Two unauthorized sellers of Globe WiMAX modems were recently arrested by police in San Jose del Monte, Bulacan, following a joint investigation conducted by the Globe Security team and the Philippine National Police (PNP).

The arrest was made after a local resident reported the one-time payout offer of suspects Jayson Melgarejo and Joe Noel Domingo, in exchange for a lifetime subscription to Globe WiMAX.

Confiscated from the suspects were five units of WiMAX modems.

The suspects are now detailed at the San Jose Del Monte police station and are charged with theft and violation of RA 8484 (Access Devices Regulation Act of 1998).

A Globe Security report said one of the most infamous cases of illegal WiMAX transactions is the one-time payment of subscribers for an unlimited broadband service.

The payment ranges from P1,000 to as much as P30,000.

To date, over 30 WiMAX modems have been recovered since entrapment operations began in January this year.

The most rampant cases of illegal WiMAX selling and distribution were identified in Pasay, Mandaluyong, San Juan, Antipolo, Bulacan, Caloocan, Sta. Mesa, Bulacan, Laguna, Pampanga, Bohol and Davao.

“We advise our subscribers to be more careful when they purchase our services, especially Globe WiMAX given incidents like this.

We encourage everyone to transact with legitimate sellers and distributors only, preferably from our Globe stores nationwide,” said Atty. Froilan M. Castelo, Head for Corporate and Legal Services Group of Globe.

“We will continue to work with local government agencies to protect our subscribers and ensure that they only get quality services and excellent after-sales support from Globe,” Castelo said.

To apply for a Globe WiMAX connection, subscribers only need to bring a valid ID, most recent billing statement, and proof of financial capacity.

They can choose between an internet-only package or a bundled Internet and landline package for as low as P795 to enjoy the most stable and most reliable among all wireless broadband technologies in the market today.

Apart from visiting a Globe store, subscribers can also apply for a Globe WiMAX connection online via http://tattoo.globe.com.ph/product/apply-now. For more information, call 730-1000 or 211 for free from your Globe/TM mobile phone.

Smart offers ‘always-on’ Internet service

Shortly after launching its new “all-network” call and text message service offers, industry leader Smart Communications Inc. has unveiled a new set of mobile phone browsing options for its 46 million users.
Smart earlier this week launched its “always-on” Internet packages as part of efforts to get more people accessing the Internet using their mobile devices.
The new service charges users based on the amount of data they send and receive using their mobile phones, instead of the usual timed metering systems used today.
“Our mobile subscribers are getting more and more diverse, which is why we are introducing more flexible offerings,” said Smart Broadband Internet and Data Services head Giovanni Bacareza.
“With Always On, we’re making it easier for Filipinos to enjoy mobile Internet connectivity at a price that fits their budget. We don’t want them to worry about data charges beyond what they are willing to spend.”
Under the timed-metering system, subscribers are charged for every minute their devices are connected to the Internet.
The company said by charging for every kilobyte of data transmitted, instead of for every minute connected, the network’s subscribers no longer need to worry about leaving their phones connected to the Web.
The new service will be available in several options, with the lowest denomination of P20 giving users 25 megabytes of data for one day. The most expensive, a P995 option, gives users as much as 2 gigabytes of data, good for 30 days.
“Always-On reduces the risk of unexpected data charges as it notifies users via SMS once they have consumed 80 percent of their package,” Bacareza said.
Users who prefer a time-based Internet scheme can still avail of an UNLIsurf package starting at just P50 for a whole day of unlimited surfing. UNLIsurf also comes in P300 (seven days) and P1,200 (30 days) denominations.
Smart boasts of the “nationwidest” mobile broadband coverage in the Philippines. With high-speed 3G base stations located all over Luzon, Visayas, and Mindanao, Smart says its subscribers are assured of stable and reliable connectivity wherever they may be in the country.

Texas Instruments Ships 30 Million Power Management Devices in 3D Packages

While performance requirements for computing applications have been steadily rising to handle more content such as broadband mobile video and 4G communications, the need for telecom and computing equipments to take up less space has also been simultaneously increasing. By going from 2D to 3D packages for power management devices, semiconductor supplier Texas Instruments (News - Alert) has been addressing these demands.


As a result, Texas Instruments has shipped more than 30 million power management devices featuring PowerStack 3D packaging technology, which TI claims delivers significant performance boost, lowers power consumption and improves chip densities in comparison to convention 2D packages.

According to Texas Instruments, PowerStack uses the company’s NexFET power MOSFETs stacked on a grounded lead frame using two copper clips to connect the input and output voltage pins. This novel combination of stacking and clip bonding results in a more integrated quad flat no-lead (QFN) package, said TI. TI claims that PowerStack approach reduces package size by as much as 50 percent compared to conventional packages that position MOSFETs side-by-side. In addition, it improves efficiency, cuts power consumption by about 20 percent, and provides excellent thermal performance.

In a statement, Jan Vardaman, president and founder of TechSearch International said, “PowerStack is the first packaging technology I've seen like this in the power arena.”

“Momentum for 3D packaging solutions is growing, and this technology is well suited to address a number of current and next generation design challenges,” added Vardaman.

PowerStack is in volume production at TI's Clark facility, which is located in the Philippines. According to Bing Viera, managing director of TI Philippines, “This year, we are further expanding capacity for advanced packaging techniques in Clark, nearly doubling the site's initial capacity by the third quarter.”

TI acheives volume production with stacked clip-bonded QFN

Texas Instruments Incorporated (TI, NYSE:TXN) has shipped more than 30 million units of its PowerStack packaging technology, a combination of chip stacking and clip bonding that is designed to improve performance and chip densities in power management devices.

In PowerStack, TI's NexFET power MOSFETs are stacked on a grounded leadframe. Copper clip bonds connect the I/O voltage pins. The packaging technology enables heightened integration in a quad flat-pack no-lead (QFN) form factor. This 3D packaging cuts down on package area by as much as 50% (compared to side-by-side MOSFETs). The package's thermal performance, current carrying capability, and effeciency are supported by this design.

PowerStack is in volume production at TI's Clark facility, which is the company's newest semiconductor assembly and test facility (Philippines). TI will expand capacity for advanced packaging at Clark in 2011, "nearly doubling initial capacity," added Bing Viera, managing director of TI Philippines.

The company is targeting PowerStack for computing and telecommunications applications that must handle higher loads, from "broadband mobile video and 4G communications...and take up less space," said Matt Romig, analog packaging at TI.

Google Opens SMS-to-chat Gateway to More African Countries

Google already allows Gmail users to exchange chat messages with mobile phone users via SMS in 23 countries worldwide, but now French mobile phone operator Orange wants to help the search giant extend the service across Africa and the Middle East.

Gmail SMS Chat allows a Gmail user to send short text messages to someone with only a basic mobile phone and no Internet access or Gmail account. The phone owner can also reply to the Gmail user. Phone users pay to send messages, and may also pay to receive them depending on their contract with their operator. The Gmail user pays nothing, although Google does impose a limit on the number of messages that can be sent: each message replied to raises the limit, allowing five new messages to be sent.

Orange and Google have now agreed to extend the reach of the service. The companies are focusing on such an old-tech approach to instant messaging, rather than promoting mobile Internet access because, according to Orange, 62.5 percent of the population in Africa and the Middle East have access to basic mobile phone service, but only 1.4 percent have broadband Internet access.

To send a message to a phone owner, a Gmail user must enter the phone number, indicate which country it is in, and then type the message. The phone owner is then advised: "(Gmail) user@gmail.com sent you an SMS from Gmail. You can send a reply to this msg, or send STOP to opt out, HELP for more info." The message follows, sent from one of a pool of phone numbers controlled by Google. By tracking who is in conversation with whom, Google can ensure that SMS replies to one of those numbers are directed to the appropriate Gmail user.

Orange currently supports Gmail SMS Chat in Kenya, Senegal and Uganda, and under the latest agreement will shortly offer it in Cameroon, Côte d'Ivoire, Guinea Conakry and Niger, with a trial version in Egypt, the company said Wednesday. Ultimately, it plans to extend the SMS-to-chat service to all 20 countries across Africa and the Middle East in which it operates, it said.

But Orange's ambitions don't stop there: The operator also hopes to deliver other, as-yet unspecified, Google services via SMS in Africa.

Those services might one day include an SMS version of "Person Finder," an application developed by Google to help reunite families and friends separated after a disaster. Google set up versions of Person Finder after recent earthquakes in Haiti, New Zealand and Japan, but they all relied on people having a reliable Internet connection to add information or consult the database.

That's pretty unlikely following a disaster, so as an entry for this year's Random Hacks of Kindness contest, a group developed an SMS interface for the application. Google's Crisis Response team is looking at integrating the SMS interface in a future version of Person Finder, the company said.

Outside Africa and the Middle East, Google already offers Gmail Chat SMS service in the U.S. through all operators, in Indonesia through Indosat and Telkomsel, and in the Philippines, through Globe, Smart and Sun Cellular.

TI's PowerStack™ packaging technology in volume production

Texas Instruments Incorporated (TI) (NYSE: TXN) has shipped more than 30 million units of its PowerStack™ packaging technology, which significantly boosts performance, lowers power and improves chip densities in power management devices.
"Performance requirements for computing applications are increasing in order to enable more content such as broadband mobile video and 4G communications," said Matt Romig, analog packaging at TI. "At the same time, there is a need for telecommunications and computing equipment to take up less space. Through a true revolution from 2D to 3D integration, PowerStack enables TI's customers to meet these demands."
PowerStack technology's benefits are achieved through an innovative packaging approach where TI's NexFET™ power MOSFETs are stacked on a grounded lead frame, using two copper clips to connect the input and output voltage pins. This unique combination of stacking and clip bonding results in a more integrated quad flat no-lead (QFN) solution.
By stacking the MOSFETs in the PowerStack approach, the clear benefit is a package reduction by as much as 50 percent over alternative solutions that position MOSFETs side-by-side. In addition to reducing board space, PowerStack packaging technology provides excellent thermal performance, higher current capability and higher efficiency for power management devices. For details on the benefits of PowerStack, visit www.ti.com/powerstack.
"PowerStack is the first packaging technology I've seen like this in the power arena," said Jan Vardaman, president and founder of TechSearch International. "Momentum for 3D packaging solutions is growing, and this technology is well suited to address a number of current and next generation design challenges."
PowerStack is in volume production today at TI's Clark facility.
"Clark is our newest, state-of-the-art assembly/test facility in the Philippines," said Bing Viera, managing director of TI Philippines. "This year, we are further expanding capacity for advanced packaging techniques in Clark, nearly doubling the site's initial capacity by the third quarter."
For more information on TI's manufacturing, visit www.ti.com/powerstack-pr-mfg.
Advancing analog through packaging leadership
PowerStack packaging technology is another example of TI's innovative approach to packaging that enables further advancements to applications that demand increased power density, reliability and performance at a lower cost. TI has the broadest packaging portfolio in the analog market, built upon decades of packaging expertise and supporting thousands of diversified products, packaging configurations and technologies. To learn more about TI's leadership in packaging, visit www.ti.com/powerstack-pr-pkg.
About TI's NexFET power MOSFET technology
TI's NexFET power MOSFET technology improves energy efficiency in high-power computing, networking, server systems and power supplies. These high-frequency, high-efficiency analog power MOSFETs gives system designers access to the most advanced DC/DC power conversion solutions available.
For more information on TI's NexFET™ Power Block visit: www.ti.com/powerblock-pr.
About Texas Instruments
Texas Instruments semiconductor innovations help 80,000 customers unlock the possibilities of the world as it could be – smarter, safer, greener, healthier and more fun. Our commitment to building a better future is ingrained in everything we do – from the responsible manufacturing of our semiconductors, to caring for our employees, to giving back inside our communities. This is just the beginning of our story. Learn more at www.ti.com.
Trademarks
PowerStack and NexFET are trademarks of Texas Instruments Inc. All other registered trademarks and trademarks belong to their respective owners.

Roaming Fraud: The Importance of Real-Time Data Exchange and Analysis

Timeliness is crucial to minimizing the damage from telecom fraud. It’s why so many operators speed their billing mediation data direct to their fraud systems as soon as they receive it at the switch.

Yet roaming fraud is a special case. With roaming, the call data is collected by the visited location operator – in some countries this might still be another domestic operator, but often it can be a telecom service provider located half way around the world. And normally you wouldn’t get access to the CDRs for those roaming calls until your data arrives days or weeks later. The time it takes for those CDRs to arrive becomes a convenient window of opportunity for organized crime.

Fortunately, a few years ago, the GSMA recognized this problem and recommended a standard called NRTRDE (Near Real Time Roaming Data Exchange). NRTRDE provides guidelines so that for every roaming call made, an extract of the call record gets sent back to the home network within four hours – usually much faster. And in this way, the home network will see the call data and get a chance to analyze it quickly.

Well, a few weeks ago, I spoke to James Stewart, who contributed significantly to the creation of the NRTRDE standard, and who is also Fraud Product Manager at MACH, the global provider of hub-based mobile communication clearing and settlement solutions headquartered in Luxembourg. In the interview that follows, James gives insights on the many challenges of the roaming fraud arena.

Dan Baker: James, in brief, how does your service bureau work?

MACH's James StewartJames Stewart: Dan, it’s one thing to collect NRTRDE data and quite another to exploit that valuable data on a worldwide scale. That’s what we do at MACH. We quickly analyze the data for suspicious characteristics, profiles and behaviors. And because we have 65 percent of the roaming fraud protection market – that is, more than 65 percent of operators around the world use our real-time managed fraud protection service, with more than 400 customers using our NRTRDE service – we have unique intelligence on what’s happening across the globe. In fact, we figure our client base represents well over half of all the mobile operators who have a robust NRTRDE-based capability.

Just like the operators themselves, we have our own fraud analysts with operational experience. And we have fraud management systems that analyze the data as it comes in and provide our customers with fraud alerts.

In Europe, we have been working with a tier 1 operator customer who is very enthusiastic about what we do. And they regard us, if you like, as a second lock on the door. They already have a fraud department of their own as well as fraud analysis systems, but they like the idea of having someone else look at the problem from a different perspective. An operator will know its own environment and its subscribers very well, but gaining a global view of what is happening elsewhere is an important dimension to understand.

DB: How good are operators at detecting roaming fraud themselves?

JS: Well, regardless of whether they outsource roaming fraud detection to MACH or not, operators all over the world have to adopt NRTRDE to get data back to the home network quickly for analysis.

The problem with operators doing it themselves is they don't necessarily know much about the country or the location their subscribers are roaming into. If you are an operator in North America, you don't necessarily know what kinds of fraud are being perpetrated in the Philippines. So, when your subscribers are roaming in the Philippines, are you in a good position to be able to say what's happening there?

To be good at detection, you need to have a micro-view of a particular market and understand the nature of fraud that has previously occurred, say, in the Philippines. That sort of intelligence is not available to you at a macro level view.

DB: What are some of the difficulties in roaming fraud that individual operators would have a hard time analyzing themselves?

JS: Well first of all, roaming fraud can be very well-organized, involving groups of fraudsters working across international boundaries and at different points in the traffic chain. Suppose you made a call to America and it was directed to a specific location on a Pacific Island, but the number on that Pacific Island doesn’t exist as it was sold off to a totally different location and turned into a premium rate service. Now, ask yourself: How am I going to investigate that? What police force can you call to check on that, especially if it’s viewed as an isolated problem?

So, the operators need to build a case for themselves by putting a lot of data together so they can approach security agencies with something substantial.

And this is a case where it’s good to know someone who has a global picture and collective memory, because a technique that works in one country can be cut off and reappear someplace else. So recognizing the pattern is key to contacting the security authorities and blocking the fraud over the long term. Many times the operator knows it’s been hit with fraud and the bills aren’t getting paid, but they need a speedy response to minimize losses.

DB: What’s your take on the future of roaming fraud? Is the problem getting worse or is it coming under control? And how are smartphones affecting this picture?
JS: It is hard to say whether it is growing or shrinking. But I can say with certainty that it is evolving and the threat is constantly changing. Some operators see an increase in roaming fraud but others who are smarter at this skill set are seeing a decline. So, it’s like a balloon: You squeeze one part and it pops out in another part.

In terms of smartphones, mobile broadband is very important with regards to things like bill shock. So, bill-shock prevention is another side of what we do. For example, we are able to monitor data usage and alert the operators and their subscribers directly if that is how the operators wish us to respond.

DB: Beside your strong expertise in roaming fraud, I understand you’re now becoming a wider provider of domestic fraud services, not just roaming fraud.

JS: Yes, we have just acquired a German company called Optel Informatik, which means that we have broadened our offering to a full revenue protection solution – including domestic and international fraud management, revenue assurance and data retention.

Optel is a specialist provider of fraud management and revenue assurance solutions and the deal brings its real-time, high-volume data analytics, into the MACH product portfolio. This complements our existing SaaS-based portfolio well.

So we are not just limiting ourselves to roaming fraud anymore. We can now provide any kind of fraud detection for clients. So, if an operator is interested in outsourcing fraud services, we offer that as a managed service or as SaaS. That‘s attractive especially for small operators who find it hard to justify the investment in the software and the staffing required.

So our service would include fraud detection at a national/domestic level, and at a roaming level, as well as local fraud detection. So with feeds from an operator’s billing, CRM, IN, HLR etc … we can actually replace the need for an operator to have to maintain their own local fraud management system.
Tech Mahindra ranked #1 Telecom Software Service Provider

Mumbai, July 27, 2011- Tech Mahindra, a global systems integrator and business transformation consulting services firm exclusively focused on the communications industry, has been ranked as No.1 Telecom Software Service Provider by Voice & Data, India?s leading communications magazine. According to the latest V&D100 Annual Survey conducted by the magazine, Tech Mahindra leads the Rs. 23,533 crore Indian telecom software services market in 2010-11 with 20.1 % market share.

This annual ranking based on a comprehensive evaluation of the Indian telecom services space, states that Tech Mahindra grew 12 % to clock consolidated revenue of Rs. 5,140.2 crore for the year ending March 2010. This award is considered as the hallmark of the Indian Telecom & IT Industry.

Mr. L.Ravichandran, President, IT Services, Tech Mahindra said, ?We are honored to be recognized again by Voice & Data as the top telecom software services provider for the year 2010-11. This reinforces and reaffirms Tech Mahindra?s commitment and consistency in providing tangible value to the telecommunications industry through our innovative solutions. With our niche and proven telecom domain expertise, distinctive IT skills, research and development investments, innovative delivery models and distinguished approach of managing IT systems, Tech Mahindra remains committed to the growth of our esteemed customers, stakeholders at large?

Mr. Ibrahim Ahmad, Group Editor, Cyber Media Group, said, ?The Indian telecom growth story will be fuelled by momentum of the telecommunications industry effected through the roll-out of 3G and broadband services and the consequent growth in usage of high-speed broadband, VAS and data services. With its exclusive focus on the telecommunications industry for over two decades, Tech Mahindra continues to play a leadership role in this domain, deliver mature business models and provide compelling value propositions to its customers and stakeholders?

Globe launches BlackBerry PlayBook Tablet

Globe Telecom on Monday announced they will be carrying the highly anticipated BlackBerry PlayBook tablet from Research In Motion (RIM).

The BlackBerry PlayBook tablet with built-in Wi-Fi connectivity will be available from Globe in 16 GB and 32 GB models.

The BlackBerry PlayBook is available for pre-order by visiting the Globe portal www.globe.com.ph/blackberry until July 29, 2011.

Pre-registration will entitle customers to avail of a special limited bundled offer of a BlackBerry PlayBook and a BlackBerry smartphone starting with the My Super Surf Plan 2499.

"The BlackBerry PlayBook is a great new addition to Globe’s array of BlackBerry products and services to our customers. The tablet’s topnotch features and best-in-class performance, coupled with My Super Surf Plan’s customizable postpaid offers, are a perfect match for subscribers who want an awesome unlimited browsing experience," Globe Postpaid head Martha Sazon said.

"We are confident that the BlackBerry PlayBook packages from Globe are perfectly poised to meet the needs of even the most discerning users and we are pleased to introduce these terrific new offers to the Philippine market."

BlackBerry PlayBook features an ultra-portable design and delivers industry leading performance, uncompromised web browsing with support for Adobe® Flash®, true multitasking, HD multimedia, advanced security features, out-of-the-box enterprise support and a robust development environment.

BlackBerry PlayBook specifications: 7" 1024x600 WSVGA capacitive LCD touch screen; ultra-portable at less than a pound and less than one-half inch thick: 0.9 lbs (425g) and 5.1" x 7.6" x 0.4" (130mm x 194mm x 10mm); 1 GHz dual-core processor; BlackBerry Tablet OS with support for symmetric multiprocessing; MP3, AAC and WMA audio playback; support for high resolution video playback (H.264, MPEG4, WMV); 1080p HDMI output; dual 1080p HD cameras for video conferencing and video capture (3MP front and 5MP rear); 1 GB RAM memory; GPS, Orientation Sensor (Accelerometer), 6-Axis Motion Sensor (Gyroscope), Digital Compass (Magnetometer); stereo speakers and stereo microphones; Wi-Fi (802.11 a/b/g/n) connectivity; and, Bluetooth® 2.1+EDR support. Globe is a leading full-service telecommunications company in the Philippines, serving the needs of consumers and businesses across an entire suite of products and services which include mobile, fixed, broadband, data connections, internet, and managed services. Its principals are Ayala Corporation and Singapore Telecom; both acknowledged industry leaders in the country and across the region.

Lion Roars!

July 19, 2011, 9PM. After checking on the Mac App Store several times in a span of an hour, Apple’s next generation operating system finally appeared! Priced at USD29.99, this is probably one of the most affordable operating systems available in the market today, not counting Linux, of course. My Twitter time-line was flooded with links leading to the Mac App Store interspersed with tweets from US-based friends saying that they are downloading the install already.

At around 3.7GB, I know that downloading it will take a long time, thanks to our dismal broadband speeds in the country. I am hopeful, though, that it will change thanks to the new NTC memo circular - but that’s another story. Anyway, I fired up Mac App Store and immediately clicked on Lion to purchase it. Took several seconds to connect to the server and then the Lion logo jumped from the Mac App Store and landed on the dock as an icon - the download begins. Now it was time for bed. :)

I have been playing with Lion for several weeks before the July 19 launch - thanks to being part of the Apple Developer program. I installed the developer previews on my Macbook Air to isolate it from all my critical data. First thing that I noticed - the vertical scrolling directions was reversed. Apple dubbed it as “natural”, and true to its name, it really felt natural -- at least if you have used a touchscreen device before. Now scrolling vertically on any Apple device will exhibit the same behavior.

However, the ‘natural’ scrolling direction is definitely weird for those who have not used any of Apple’s touchscreen devices. Good thing that you can disable this feature.

The next obvious change can be seen on the dock. Two new icons, the Launchpad and Mission Control. The Launchpad basically gives you a bird’s eye view of all your applications, presented in the same way the iOS presents applications on your iPod Touch, iPhone and iPad. Mission Control, on the other hand, gives you an overview of your desktop(s) and the dashboard (optional), with all the running applications displayed. This is actually a new name and icon for Expose.

A few more interesting tweaks are too obvious to miss. Apple bragged about new window controls for each application. Application windows can now be resized from any corner or side, with a dedicated button on the upper right corner to make the application occupy the entire screen, i.e., full-screen mode. Unfortunately, the application need to be built to support full-screen mode -- as it is, TextMate and Chrome don’t support it.

Interacting with the OS has been enhanced with more gestures. Whilst there is no touchscreen display (yet), multi-touch gestures work perfectly well with the touchpad. Apple practically enables you to use all your fingers to “talk” to your computer. Maybe what is next is a touchpad for your foot and nose. Hehehe. Anyway, the multi-touch gestures are perfect for the touchpad. IN my case, I ditched the mouse for the trackpad already - except for one, my office iMac.

Another feature that I have used recently is AirDrop. A peer-to-peer file sharing utility that uses WiFi. Transferred files from my wife’s iMac to my Macbook Air without setting up anything except connecting to the same WiFi network. To prevent authorized file transfers, Apple requires approval from both parties before data can be transferred.

Mac OS X Lion also remembers your last state in each app. When you run an app again, it brings you back to what you were doing. Along with this Resume feature, Apple’s Mac OS X also auto-saves your data. No need to click on Save every so often when working on documents. Just a word of warning, though, similar to Full-Screen support, applications should support auto-saving.

Apple bundled more features with their latest operating system. I leave it to the readers to discover each one - believe me, it is fun! :)

Phl Digital Strategy launched at ICT Summit

The National ICT Summit 2011 held recently at Edsa Shangri-La Manila showcased just how ready government and private Philippine stakeholders were in the area of technology solutions and information exchange.

With the theme, “Turning Hope into Real-ITY,” the Commission on Information and Communications Technology (CICT) mounted the event to launch the Philippine Digital Strategy (PDS) 2011-2016.

The PDS is the Aquino government’s masterplan on how to actively use information and communications technology (ICT) in promoting economic and social growth, and in promoting efficiency in the delivery of public service

Special guests Wong Soon Nam, the group general manager of defense and homeland security, communication engineering, global business of Singapore, and Laurenne Garneau of the Canadian embassy were all praises for the PDS.

“Not all governments have a digital strategy,” said Garneau, pointing out how such governments – even in developed nations – are missing out on the opportunity to ride on the crest of the booming ICT industry to create a stakeholder-wide e-government system.

Garneau also represents the Canadian International Development Agency (CIDA), which was CICT’s main partner in the development of the PDS through its E3 (Egovernance for Efficiency and Effectiveness) project.

Wong, for his part, narrated that Singapore’s own e-government journey started in 1981 when the Singapore government invested S$1 billion to build a national broadband infrastructure.

He said this served Singapore well as it now has a consolidated hosting infrastructure for all its agencies and departments.

“Having a PDS is a step in the right direction for the Philippines at this point in the country’s burgeoning ICT growth,” Wong said.

He cited figures such as the Philippines ranking sixth in the world in terms of having the most number of active online users of 30 million on Facebook. Over 83 percent of Filipinos have a Facebook account and spend an average of 7.9 hours on the social networking site a day — usage that is ahead of even the United States, Canada, and the United Kingdom.

“Capitalize on this vibrant broadband industry that you have,” Wong said.

Secretary Ivan John Uy, chairman of CICT, capped the PDS launch by saying that having this five-year roadmap mainly “addresses the low awareness of strategic value of ICT in the government and in the general public.”


Uy said developing e-governments provide transparency and reforms in systems that almost immediately decrease opportunities for corruption – goals which are perfectly aligned to the Aquino administration’s professed vision of transformational leadership.

“Eradication of corruption and digital inclusion – giving every Filipino access to ICT and the knowledge and skills on how to use it – will make our nation stronger, more progressive and globally competitive,” Uy said. “The PDS brings us one step closer in being a digitally empowered Philippines.”

The National ICT Summit also featured the Government and New Media Conference organized by the Presidential Communications and Operations Office, and the Public Service 2.0 Conference led by the Chief Information Officers Forum.

Smart introduces Facebook for Every Phone

Smart and Facebook announced that Smart is now offering its customers a new Facebook mobile application for Java-based feature phones.

Smart is also sponsoring the launch by enabling its customers to download and use this application for three months without incurring any data charges.

The Facebook for Every Phone application provides a better and faster Facebook experience for feature phones than other similar applications and mobile sites.

It brings Facebook’s most popular features and user experience to a wide range of Java handsets, and is optimized for speed and performance on Smart’s network.

This application includes several new and unique features that enable people to stay connected and easily share through Facebook, including:

• View News Feed stories and photos;

• Upload photos from your phone; and

• Synchronize your local address book contacts with your Facebook friends.

Facebook for Every Phone is optimized to use as little data as possible while providing the great user experience mobile applications offer.

The application uses less data than other similar applications or mobile sites, enabling it to be much cheaper for people to use when the trial period ends.

“With more than 18 million feature phone users in Smart’s network, we believe that there is a significant growth opportunity in this segment,” said Smart Broadband Internet and Data Services head Giovanni Bacareza.

“With an easy-to-understand user interface, anyone will be able to easily use Facebook for Every Phone from the mobile phone of their choice,” he added.


“At Facebook, we strive to not only provide a great experience on the website, but to also provide a great Facebook experience from any mobile device they choose,” said Javier Olivan, head of international growth of Facebook.

“Through our collaboration with Smart, we are thrilled we can offer yet another way for people to stay connected through Facebook and bring a high-quality and high-speed mobile application experience to feature phones in an affordable way,” Olivan added.

To receive the download link, people need only to text the keyword FB to 211. This SMS is free of charge. They will then receive a text message containing the download link for the application, which is installed with a single click on the link.

Using Facebook for Every Phone is free (mobile data charges waived) for all Facebook-specific features of the application for a 90-day free trial period ending Oct. 14.

Facebook for Every Phone also contains an Apps section for third-party services that people can try out and use at standard data rates.

PLDT bucks internet interconnection

The Philippine Long Distance Telephone Co. and its subsidiary Smart Communication Inc. are opposing a government plan to require mandatory interconnection of providers of internet services.

PLDT and Smart, in a 20-page position paper, told the National Telecommunications Commission the proposed circular on interconnectivity is an invalid exercise of police power as the proposed mandatory peering with the Department of Science and Technology-Advanced Science and Technology Institute (DOST-ASTI) internet exchange will benefit only the internet service providers (ISPs).

"Mandating ISPs to interconnect to the DOST-ASTI internet exchange… does not employ reasonable means to attain its objectives, and does not seek to protect the interests of the general public. Rather, it merely seeks to promote the interests of a few private individuals (ISPs)," PLDT said.

Under the NTC draft circular, all ISPs in Philippines with a direct connection to a foreign ISP must connect to the IP exchange of ASTI of DOST.

The ISPs will shoulder the cost of directly connecting with the DOST-ASTI internet exchange. They will also be responsible for the operation and maintenance of their respective links to DOST-ASTI exchange.

NTC said domestic peering will reduce internet cost, encourage developers and content provider to establish business in the country, and ensure efficient use of international bandwidth.

Once the interconnection is in place, internet traffic will no longer need to pass overseas before reaching the target consumer in the country.

IP peering is like interconnection among local telcos for calls and texts, as it involves connecting subscribers and applications of one ISP to another.

The Philippines has 3 million broadband subscribers but the number of internet users who access the net via internet cafes and cell phones stands at 30 million.

Inspiration in high definition

IF you want to kick off a lifestyle TV channel that embraces Asia’s rising affluence and sophistication, 2009 is not the best time, not when the global financial crisis was still an open wound. Yet, Li, Life Inspired did exactly that, and almost two years later, it has signed up with more pay-TV stations in this region than has most of its rivals.

Li (pronounced “ell eye”) has its content carried on 11 platforms in Hong Kong, Indonesia, Taiwan, Singapore and Malaysia, and it plans to add four or five more platforms in these markets in the coming months.

“In Asia, there are now so many regional and international channels. We launched during a recession. In 22 months, we are on more platforms than a lot of our lifestyle competitors,” says Anne Chan, general manager of LI TV Asia Sdn Bhd, the channel’s Petaling Jaya-based operator.

The stations that air Li’s programmes are Astro (Malaysia) mio TV (Singapore), Now TV (Hong Kong), Hong Kong Broadband BBTV (Hong Kong), Indovision (Indonesia), First Media (Indonesia), Aora (Indonesia), Grovia TV (Indonesia), New TV (Taiwan), KBRO (Taiwan) and Chunghwa MOD (Taiwan). In contrast, the Asian Food Channel (AFC), which has been around for over five years, is available on eight carriers. Launched more than three years ago, BBC Lifestyle is present in Asia via five broadcasters.

The decision to make Li “Asia’s first HD (high-definition) lifestyle TV channel” is a big reason for its ability to distribute content on that many platforms. Chan explains: “The first-mover advantage actually gets us through a lot of doors.”

Although transmitting in HD is two to three times more expensive than in standard definition (SD), choosing the former has worked out well for Li because the broadcasters are clearly enthusiastic about offering shows in HD. However, it is still a young market segment. Despite Li’s larger number of platforms, its viewership of between 3 million and 4 million – based on a total number of subscribers of close to one million – is dwarfed by the 35 million viewers that AFC claims to have. AFC’s content is in SD.

HD takes off

Nevertheless, there is reason for the Li team to be optimistic. The demand for HD content is swelling, and the channel hopes to have two million subscribers next year.

According to a May 2011 report by Media Partners Asia, a provider of information services, subscribers with HD pay-TV reached 12.4 million last year, and will rise to 45 million by 2015 and 81 million by 2020. “Excluding China and India, HD penetration of digital pay-TV subs across the region reached almost 30% in 2010 and is likely to grow to approximately 60% by 2020, driven by continued growth in Australia, Japan and Korea as well as new growth in Southeast Asia,” says the firm.

Li has also made the right bet by adopting MPEG-4 technology, which allows it to halve its use of satellite capacity. “We were able to launch the channel at a fraction of the cost. This is the case even now,” says Chan.

She points out that Li has relatively low operating costs because it has a lean team that operates out of Malaysia, instead of Hong Kong or Singapore, like most other Asian channels do. Another avenue for controlling costs is to team up with suitable partners to produce original content instead of going it alone.

Now Li has a new wellspring of ideas and possibilities with the emergence of Star Publications (M) Bhd as its majority shareholder.

On Tuesday, Star inked a deal to take up a 51% stake in LI TV Holdings Ltd, LI TV Asia’s parent company, for RM35mil. The remaining equity is held by Juita Viden International Ltd, a member of the Juita Viden Media Entertainment Group, a TV programme distributor in Malaysia.

Star’s entry as majority shareholder, says Chan, paves the way for collaboration in content and advertising.

“With TV combined with print, we have the best of both worlds. I look forward to working very closely with Star’s editorial team. They know the content, and we know production. We can merge both. Magazines and dailies know how to tell a story. What we can do is turn those stories into shows,” she adds.

She points out that Star and Li can offer large lifestyle advertisers (such as Rolex and Mercedes) advertising packages that cover both print and TV. “That’s a very compelling proposition,” she says.

Getting the right partners

On the revenue end of business, Li relies significantly on the number of pay-TV subscribers with access to its content. It also gets income from advertising. “As a growing channel, initially you’re looking at 70:30 in favour of subscription,” says Chan.

To determine its subscription income, the channel typically has two kinds of contracts with the platforms. In the revenue-sharing model, the channel receives a percentage of the revenue from the pay-TV operator based on the number of subscribers. Chan explains: “If the retail price is say, US$21, we split it 50:50 maybe. We get a cut.”

In the other arrangement, the channel is guaranteed a minimum base fee. When the number of subscribers rise to a certain level, the channel will earn revenue based on the number of subscribers. “Normally, the big platforms offer minimum guarantees because they want to secure you against their competitors, so that you won’t go to other partners,” adds Chan.

But it is not always about the money. She says: “We also look at the strengths of the partners. Are they trustworthy? Do they ‘get’ our channel?”

Such questions will be asked again and again over the next several years, as Li expands its reach. For its second phase of growth, the channel is looking at countries such as Thailand, China, Vietnam, the Philippines, South Korea, Japan and Australia. In places such as China, South Korea and Japan, the content will have to be highly localised and that may mean tying up with local partners and even launching new channels.

But for now, Li is focused on its existing five markets. “Our strategy is to fully penetrate these markets and we aim to consolidate within these markets in the next six months to a year. We want to market it right, basically to let people know about the channel. In Malaysia, for example, we hope to achieve higher awareness so that everybody knows about Li,” says Chan.

It is not merely awareness; it is branding. She adds: “We’re still at the beginning. I would like Li to be a successful lifestyle brand, that when people talk about inspired living, they say it’s very ‘Li’. I’ve yet to see a TV channel that becomes almost like the Apple brand. Apple is a strong brand. People get excited about it. Nike is a strong brand too. I would like people to look at Li as more than a TV channel. It’s a concept. It’s cool. People would go, ‘I’m very Li.’”

KIT digital Expands HD Broadcasting to the Philippines

KIT digital, Inc., a cloud-based software solutions and technology services provider for multi-screen video delivery, reported it was selected by one of the Philippines' broadcast networks, TV5, to help it become a fully automated, IP-based digital and HD-enabled facility in the region.


The Company said that the upgrade to TV5's Technical Operations Center (TOC) includes significant enhancements to their production and post-production capabilities to support the network's effort to produce content for their customers -- including the recently launched all-news channel AksyonTV 41 and the primetime sports block AKTV on IBC Channel 13.

"We are very pleased to have been selected as TV5's partner in advancing broadcast technology in the Philippines and setting the groundwork to transition into multi-platform distribution over digital terrestrial, satellite, and IP-networks, with single-point ingestion and asset management," said KIT digital's senior VP, Asia-Pacific, Ashish Mukherjee. "This client win reflects KIT digital's unique ability to provide advanced integration services coupled with cloud-based platform solutions that enable traditional broadcasters to revamp their existing legacy delivery models and bridge the gap between traditional broadcast and next generation software-based broadband video head-ends." TV5 is delivering and distributing several of the region's programs throughout Asia. To support this initiative, KIT digital noted that the broadcaster is migrating all three of its channels to HD, and is in the process of building a new ultra-modern facility in Mandaluyong City.



TV5 President and CEO, Atty. Ray C. Espinosa, said, "We are very enthusiastic with our transition to HD and with the broadcast and OTT platform enhancements that are bound to propel our network to the forefront of modern broadcasting. We take pride in being the first to introduce leading edge technologies to our viewers, and we are glad that we have partnered with KIT digital in realizing our vision for the network." KIT digital staff will be on the ground in Manila to train and work closely together with TV5's project management team to support the upgrade of the facilities, the implementation of the KIT Platform, and create efficient ongoing workflow processes and platform training that will support TV5 for the years to come. The Company noted that project partners and their respective products include: -EVS Video Servers for Production -DataDirect Networks Central Storage -Snell Routers, Glue and Automation -Grade 1 broadcast monitors from Ikegami -Omneon Video Servers for play-out -Waveform Rasterizers from Tektronix More Information: www.kitd.com

Philippines' TV5 chooses KIT digital for technology upgrade

The Philippines' broadcast network TV5 has chosen technology provider KIT digital to help it become the first fully automated, IP-based digital and HD-enabled facility in the region.

The upgrade to TV5's Technical Operations Center (TOC) includes significant enhancements to its production and post-production capabilities to support the network's effort to produce more premium content - including the recently launched news channel AksyonTV 41 and the prime time sports block AKTV on IBC Channel 13.

"We are very pleased to have been selected as TV5's partner in advancing broadcast technology in the Philippines and setting the groundwork to transition into multi-platform distribution over digital terrestrial, satellite, and IP networks, with single-point ingestion and asset management," said KIT digital's senior vice-president, Asia-Pacific, Ashish Mukherjee.

"This client win reflects KIT digital's unique ability to provide advanced integration services coupled with cloud-based platform solutions that enable traditional broadcasters to revamp their existing legacy delivery models and bridge the gap between traditional broadcast and next generation software-based broadband video head-ends."

Now the fastest growing network in the Philippines, TV5 is migrating all three of its major channels to HD, and is in the process of building a new facility in Mandaluyong City.

TV5 president and CEO, Atty. Ray C. Espinosa said: "We are very enthusiastic with our transition to HD and with the broadcast and OTT platform enhancements that are bound to propel our network to the forefront of modern broadcasting. We take pride in being the first to introduce leading edge technologies to our viewers, and we are glad that we have partnered with KIT digital in realising our vision for the network."

KIT digital staff will be on the ground in Manila to train and work closely together with TV5's project management team to support the upgrade of the facilities, the implementation of the KIT Platform, and create efficient ongoing workflow processes and platform training that will support TV5 for the years to come.

Policy changes scored by foreign chambers

POLICY inconsistencies, particularly those involving ownership limits, can hamper private-public partnership (PPP) projects and planned free trade deals, the Joint Foreign Chambers of the Philippines yesterday warned.
A long-term approach spanning administrations is necessary to resolve the issue and attract foreign investments, JFC officials said at a press briefing launching the Arangkada Philippines Web site.
“[T]he foreign chambers’ point of view is we don’t like the [ownership] limitation,” said Henry Schumacher, European Chamber of Commerce in the Philippines (ECCP) executive vice-president, as he noted a recent Supreme Court decision declaring that the 40% foreign ownership cap for public utilities should be based on voting shares.
As other administrations had gone the other way and attempted to relax ownership restrictions, Mr. Schumacher said: “[S]o if you’re asking, ‘Where are we now?’ We don’t know.”
John D. Forbes, American Chamber of Commerce in the Philippines (AmCham) legislative committee chairman, said: “it is clearly time to have a national debate on this ... so many people have recommended it in the last two presidencies.”
“[The Aquino] administration boldly chose to promote PPP and if it works, it will give the government the ability to promote social development despite constricted revenues. But they have to invite competition as much as possible by opening these projects not only to the best local firms but to the best firms in the world,” he added.
“We all want quality services -- better roads, more public transport, faster broadband -- does it matter who owns it?”
An easing of ownership limits, they said, should come with an assurance that such decisions won’t be overturned sometime in the future.
“Public-private partnerships, like mining, [have] a payback of 20-25 years, so the whole issue of the PPP and having a good business environment, sound regulatory regime and consistent judicial system cannot be considered separately, because these are the things that attract foreign investments for the long term,” Canadian Chamber of Commerce in the Philippines (CanCham) President Julian Payne said.
An understanding of consistency is perhaps lacking because no administration has ever considered a long-term development plan, they said.
“If this administration now can move twice as fast the previous ones they can catch up, but there are certain projects that require more than just a medium-term plan ... a long-term one up until 2020 or 2025,” Mr. Forbes suggested.
“The problem we have is the direction of the country is different when a new administration takes over, and that is because there is no understanding of the big picture,” Sean Georget, CanCham executive director, said.
Liberal and consistent foreign ownership rules will also serve the government’s plans to join various free trade deals, particularly the Trans-Pacific Strategic Economic Partnership (TPP) currently in the works among nine Asia Pacific Economic Cooperation members.
“I worry that the Philippines may not be able to join the TPP because of its strict regulation of foreign activities -- not just foreign ownership but even the restrictions on 40 professions, which bars foreigners from practicing these specific activities,” Mr. Forbes said.
“You don’t enter a free trade agreement like the TPP without making these changes,” he added.
Apart from loosening up regulatory policies on foreign activities, the chambers identified mining and the fight against corruption as two other areas that would benefit from a long-term plan.
“We have already seen significant levels of decrease in corruption in the Aquino administration, but it will take a long time to eradicate it, because unlike Singapore, the Philippines is not a small city-state,” Austin Chamberlain, AmCham president, said.
With regard to mining, Australia-New Zealand Chamber of Commerce in the Philippines director Ian Porter said: “You don’t come into mining without certainty, because, as we have seen in the case of the Tampakan Project, it’s nearly $6 billion of investments and it will have about 30 years of mine life.”
“You need a long-term plan in mining to address the misunderstanding between the national and local governments,” Mr. Payne said, referring to a provincial government’s ban on open pit mining that is threatening the Tampakan project.

Synchronica Wins Contract with a Third Device Manufacturer Targeting India

Highlights:

Purchase order valued at US$ 1.4 Million for licenses of Synchronica Mobile Gateway from Indian device manufacturer.
Third deal with TOP 10 device manufacturer targeting India, bundling Mobile Gateway with handsets to provide push email, instant messaging and social networking services.
Deal won in partnership with a VAS reseller based in India.
Mobile Gateway is relevant for markets like India where broadband penetration in homes is low.
ROYAL TUNBRIDGE WELLS, United Kingdom / TORONTO, Canada, July 19, 2011 /CNW/ - Synchronica plc ("Synchronica") (AIM: SYNC) (TSXV: SYN) the international provider of next-generation mobile messaging solutions, has received a purchase order from an Indian handset manufacturer to bundle Synchronica's infrastructure software, Mobile Gateway, to provide push email, instant messaging and social networking services for a range of devices to be introduced later this year.

The deal, worth an initial value of US$ 1.4 Million, was won in partnership with a reseller of mobile Value Added Services ("VAS"). The reseller offers Synchronica's solutions to its customers across the Indian sub-continent. This is the third device manufacturer to license Mobile Gateway for bundling with devices targeting Indian consumers.

India is the second-largest mobile market worldwide and growing rapidly. According to Voice & Data, approximately 10 million mobile phones were sold in India every month in 2010, while at the same time an average of 622,000 new users signed up each day to a mobile service, adding 227 million new mobile subscribers in 2010. TRAI, the country's telecommunications regulator, announced a staggering 827 Million mobile phone users in India at the end of April 2011, and Chetan Sharma Consulting forecasts that before the second quarter of 2012, India will have a connected subscriber base that surpasses China's.

Synchronica CEO, Carsten Brinkschulte comments: "This is a key contract win in what may soon become the most important mobile market globally. It again demonstrates the relevance of Synchronica's products in fast growing, highly competitive markets. Mobile Gateway allows device manufacturers to connect their customers to existing Internet communities, adding Smartphone-like messaging services onto mass-market phones - at a fraction of the cost."

Synchronica has a strong and growing foothold in India with three Indian device manufacturers and two large mobile network operators already contracted to use Synchronica's award-winning products. While the Indian Information and Communications Technologies sector is experiencing substantial growth, the UK-based risk analyst MapleCroft recently estimated that only three per cent of India's households own a personal computer, and that many are unable to afford Internet access or live in areas with little or no connectivity to online services. Synchronica's standards-based messaging products provide push email, instant messaging and social networking services which are compatible with literally any mobile phone currently in use - a key consideration for markets like India where many rely on their mobile phones to access online services.

About Synchronica

Synchronica plc is a leading developer of next-generation mobile messaging solutions. Synchronica's customer base comprises more than 80 mobile operators and eight device manufacturers worldwide (as at 30 March 2011). Synchronica's total addressable end-user market, based on mobile operator deployments, was 1.3 billion (as at 31 December 2010).

Mobile Gateway, Synchronica's flagship product, provides push email, synchronization, instant messaging (IM), and social networking services to any mobile phone currently in use. Synchronica's patented transcoding engine uses advanced streaming to download email attachments and can dramatically reduce the consumption of network bandwidth by as much as 90 percent.

Mobile operators and device manufacturers from emerging and developed markets rely on Synchronica's white-labelled product for providing mass market messaging services across the entire customer base, diversifying revenues and reducing churn.

Headquartered in England, Synchronica also maintains a development centre in Germany and the Philippines in addition to a regional presence in Canada, the USA, Hong Kong, Spain, and Dubai. Synchronica plc is a public company traded on the AIM list of the London Stock Exchange (SYNC) and the Venture Exchange of the Toronto Stock Exchange (SYN). For further information, please visit www.synchronica.com

Cautionary Statements
The foregoing information may contain forward-looking statements relating to the future performance of Synchronica plc. Forward-looking statements, specifically those concerning future performance or results, are subject to certain risks and uncertainties, and actual results may differ materially from Synchronica's plans and expectations. These plans, expectations, risks and uncertainties are detailed herein and from time to time in the public filings and announcements made by Synchronica, including those made with AIM, a market of the London Stock Exchange, with the TSX Venture Exchange or with securities regulators. Synchronica does not assume any obligation to update or revise its forward-looking statements, whether as a result of new information, future events or otherwise.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release. No stock exchange, securities commission or other regulatory authority has approved or disapproved the information contained herein.

KIT digital Brings Next-Gen HD Broadcasting to the Philippines

KIT digital, Inc. KITD -4.01% , a premium cloud-based software solutions and technology services provider for multi-screen video delivery, was selected by one of the Philippines' major broadcast networks, TV5, to help it become the first fully automated, IP-based digital and HD-enabled facility in the region.

The upgrade to TV5's Technical Operations Center (TOC) includes significant enhancements to their production and post-production capabilities to support the network's effort to produce more premium content for their customers -- including the recently launched all-news channel AksyonTV 41 and the primetime sports block AKTV on IBC Channel 13.

"We are very pleased to have been selected as TV5's partner in advancing broadcast technology in the Philippines and setting the groundwork to transition into multi-platform distribution over digital terrestrial, satellite, and IP-networks, with single-point ingestion and asset management," said KIT digital's senior vice president, Asia-Pacific, Ashish Mukherjee. "This client win reflects KIT digital's unique ability to provide advanced integration services coupled with cloud-based platform solutions that enable traditional broadcasters to revamp their existing legacy delivery models and bridge the gap between traditional broadcast and next generation software-based broadband video head-ends."

Now the fastest growing network in the Philippines, TV5 is delivering and distributing several of the region's most popular programs throughout Asia. To support this initiative, the broadcaster is migrating all three of its major channels to HD, and is in the process of building a new ultra-modern facility in Mandaluyong City.

TV5 President and CEO, Atty. Ray C. Espinosa, commented, "We are very enthusiastic with our transition to HD and with the broadcast and OTT platform enhancements that are bound to propel our network to the forefront of modern broadcasting. We take pride in being the first to introduce leading edge technologies to our viewers, and we are glad that we have partnered with KIT digital in realizing our vision for the network."

KIT digital staff will be on the ground in Manila to train and work closely together with TV5's project management team to support the upgrade of the facilities, the implementation of the KIT Platform, and create efficient ongoing workflow processes and platform training that will support TV5 for the years to come. Project partners and their respective products include:




-- EVS Video Servers for Production
-- DataDirect Networks Central Storage
-- Snell Routers, Glue and Automation
-- Grade 1 broadcast monitors from Ikegami
-- Omneon Video Servers for play-out
-- Waveform Rasterizers from Tektronix




About KIT digital, Inc. KIT digital KITD -4.01% is a premium provider of end-to-end video management software and related services. The KIT Platform, the company's cloud-based video asset management system, enables enterprise, media & entertainment and network operator clients to produce, manage and deliver multi-screen socially-enabled video experiences to audiences wherever they are. KIT digital services more than 2,300 clients in 50+ countries including some of the world's biggest brands, such as Airbus, The Associated Press, BBC, Best Buy, Bristol-Myers Squibb, Disney-ABC, FedEx, Google, HP, MTV, News Corp, Telecom Argentina, Telefonica, Universal Studios, Verizon, Vodafone and Volkswagen. KIT digital maintains executive offices in New York and its operational headquarters in Prague, Czech Republic, with offices in 21 countries around the world. Visit the company at www.kitd.com or follow on Twitter at www.twitter.com/KITdigital .

PLDT accuses Globe of illegally using Altimax spectrum

Philippine Long Distance Telephone (PLDT) is accusing rival Globe Telecom of illegally using spectrum of a broadcasting firm for broadband services. "Through the testimony of Globe's witness, we were able to establish that Globe is illegally using the radio frequencies of Altimax, a broadcast company, for Wimax purposes, which has not been authorised by the NTC," the Manila Times quotes Ray Espinosa, PLDT director and head of regulatory and policy affairs as saying. The testimony was delivered in a hearing on PLDT's plan to acquire a controlling stake in Digital Telecommunications Philippines (Digitel). During the hearing, Globe's head for network technologies, Emmanuel Estrada, said the 30 MHz spectrum owned by Altimax is part of the company's frequency portfolio. Globe's senior VP for legal and inter carrier services, Froilan Castelo, says the NTC has approved the use of Altimax spectrum for Wimax. However, in 2009, Globe, through its retirement fund, acquired 39 percent of Altimax for PHP 780,000. PLDT claims this acquisition did not go through the regulator. Estrada argues that PLDT's acquisition of Digitel will result in PLDT having far more spectrum than it needs to carry out operations. Globe says the excess frequencies must be reviewed and rationalised.

PLDT, Asian partners to build new submarine cable system

To address growing bandwidth demand in the region, dominant telecom industry player Philippine Long Distance Telephone Co. (PLDT) along with other Asian telecom firms will build a new submarine cable system in the region.

PLDT will invest some $55 million in the Asia Submarine-Cable Express (ASE) project, comprising 18 percent of the total $304 million to be funneled for its completion, according to documents filed before the National Telecommunications Commission (NTC).

PLDT said it intends to generate the funds through internal financing.

Leading telecom companies in Japan, Singapore and Malaysia have committed to help build the ASE project, as indicated in the ASE construction and maintenance agreement they signed in January.

For the Philippines, the landing party for the submarine cable system will be PLDT with NTT Communications (Japan), StarHub (Singapore) and TM (Malaysia) as its counterparts.

As the local landing party, PLDT will build a new cable station in Daet, Camarines Norte, which, along with its investment in the project, has already been approved by the NTC.

The ASE project will connect the participating countries to address the forecasted boom in bandwidth requirements in the region as new broadband applications such as video, data and other multimedia services come on stream.

It will also provide resiliency and diversity to the already existing submarine cable systems such as GP, SMW3 and APCN2, which are landed in PLDT's Batangas Cable Landing Station.

The new cable system is expected to begin operating by the third quarter of 2012.

Broadband services seen key to growth in Asia-Pacific

Giving people more things to do with their mobile phones will be key for local telecommunications firms to maintain healthy profit levels in the long term, global debt watcher Standard & Poor’s (S&P) said.
Developing new applications such as mobile online gaming or on-demand video services that can drive revenue growth will help companies overcome declines in traditional revenue streams, stiffer competition and maturing markets.
“I think future margins will depend on how quickly companies can roll out their broadband networks. We are seeing a change in the industry. Text messaging and voice usage are declining,” S&P analyst Mehul Sukkawala said.
Robust
Sukkawala said like in other Asia-Pacific markets, competition in the local industry will remain strong, but at the same time, revenue and profit margins to stay robust.
In a report released on Tuesday, S&P noted that local telcos still enjoy healthy balance sheets supported by strong cash flows. This is despite “intensifying competition and stricter regulations,” S&P said.
The rating firm likewise noted that the massive amounts of money companies in the region have invested, or are investing for the development of their broadband services, will ensure their growth prospects at least in the next two to three years.
Sukkawala in a separate interview said applications such as online gaming and video services are just a few of the new services that companies have to explore to find new ways to grow revenue.
Next generation
“The region’s investment in next-generation networks should also allow telcos to capture revenue from the rapid growth in data traffic volumes associated with the growing proliferation of smartphones, Internet Protocol Television (IPTV), and other data-intensive applications,” Sukkawala said.
Local players Philippine Long Distance Telephone Co. (PLDT) and Globe Telecom Inc. have said they are pinning their hopes on the growth of broadband Internet services to bolster growth amid the steady downtrend in traditional call and text messaging revenues.
Globe has said close to half of its $500-million budget will go to its broadband network.
Unlike PLDT, which posted a slight dip in revenue in the first quarter, Globe’s profits rose by 1 percent as it grabbed market share from its bigger rival PLDT.
P67 billion in capex
PLDT, on the other hand, announced that it would spend a total of P67 billion in capital expenditures for 2011 and 2012, with the focus on expanding the reach and hiking the capacity of its high-speed Internet infrastructure.
The company also said its planned acquisition of Digitel Telecommunications Philippines Inc., which would give the group a combined market share of 70 percent of subscribers and revenue, would allow more users to enjoy the benefits of PLDT’s wider network reach.
“We expect the transaction to benefit the general public through improved affordability and higher levels of service quality and coverage,” PLDT chairman Manuel V. Pangilinan said in a previous statement.
Pressure on profit margins
“To put PLDT, and indeed the whole industry, back on the path of continued growth, we cannot move forward by doing more of the same. We simply need the change the game,” Pangilinan said.
Sukkawala said the aggressive expansion plans of both Globe and PLDT are testament to the healthy competition in the local industry.
“Our view is that the Philippine telecom market is kind of stable,” Sukkawala said. “Our expectation is that competition will remain intact, though compared with other markets, the country has fewer players.”
“Pressures on profit margins have not been so high. For instance, PLDT has maintained a margin of 60 to 63 percent,” Sukkawala said. “There will be two major players but it’s still a competitive market.”

First Pacific renaissance

It was a masterly manœuvre. In one fell swoop, the Philippines’ largest telecom player, PLDT, struck a 69.2 billion pesos (US$1.6 billion) deal in March that if completed – expected by the end of June 2011 – will solidify its position as the dominant carrier in the country with a share of more than two-thirds of the wireless market.

The audacious move rattled Globe Telecom, its fiercest rival controlled by the Ayala family. The deal, it argues, is anti-competitive. Other critics warn of the dangers of one dominant player controlling the country’s telecom market.

As politicians and rivals question the merits of the deal, lost in the cacophony of deafening alarm bells is how the fortunes of PLDT’s controlling shareholder, First Pacific Co, have changed.

No one is more conscious of this change than Manuel Pangilinan, the managing director and CEO of the Hong Kong-listed group. Indeed, what a difference a decade makes. PLDT’s bid for Digitel (Digital Telecommunications), the third wheel in the Philippines’ telecom market, is all the more notable as less than 10 years ago – in May 2002 – Digitel’s owner, the Gokongwei family, mounted a high-profile attempt to wrestle control of PLDT away from First Pacific – or rather from Pangilinan.

First Pacific, controlled by Indonesia’s Salim family, was then on the brink, a victim of the economic and political turmoil in its home market during the Asian financial crisis. It reported a record loss of US$1.8 billion for the full-year 2001, a sum that wiped out the profits it made since it started in 1981. Anthoni Salim, who started First Pacific with Pangilinan and is the family’s point man in the group, responded to the dire situation by offering up the group’s Philippine assets to John Gokongwei, the Filipino-Chinese billionaire and patriarch of the Gokongwei group.

Fast forward to 2011. As the group marks 30 years, First Pacific reported record recurring profit of US$402.1 million in 2010, up 40%; turnover is up 18% to reach US$4.6 billion from US$3.9 billion a year ago. PLDT is a core part of this performance accounting for 47% of the recurring profit (US$224.1 million). First Pacific’s dividend payout in cash terms at US$99.4 million is the highest ever. Today, it controls assets with a total market value of close to US$40 billion; its market capitalization of US$3.5 billion is more than seven times what it was at its nadir in 2001.

Flurry of deal-making

PLDT’s move to consolidate Digitel is just the latest in a series of deals in the Philippines that started in 2006/2007. It entered the water business (Maylinad Water) in 2006; healthcare in 2007; tollroads (North Luzon Expressway), mining (Philex Mining) and power (Meralco) in 2008. Since then, First Pacific has invested over US$2.8 billion as it increased its stakes in these businesses. And it is looking for more deals.

The recent spate of deals is reminiscent of First Pacific in its heydays 20 years ago. At the time, First Pacific acquired companies in far-flung places including a trading company in the Netherlands (Hagemeyer); banks in California (Hibernia Bank) and Hong Kong (First Pacific Bank); a telecom distributor in Australia (Tech Pacific); a telecom company in India (Escotel Mobile); a distribution company in Thailand (Berli Jucker) and Indonesia’s then second largest pharmaceutical distributor (Darya-Varia). Indeed, for a time, it earned a rather unflattering reputation as an asset trader.

And then there were the property investments in the region including First Pacific Davies and, just as the ill winds of Asia’s financial crisis were starting to be felt in 1995, Fort Bonifacio – the 214-hectare former military base in the heart of Manila. That deal stunned the market as First Pacific paid 22% more than the closest rival bid; it proved to be the group’s most audacious bet, but it also pushed it to the edge.

In a candid and wide-ranging conversation with The Asset, Pangilinan by his own reckoning admits that the Fort Bonifacio deal was a “failure”. But, he suggests, it “was a necessary thing to do at the time”. And he adds: “We managed to keep PLDT, though. If there was going to be a trade-off, PLDT was a better company to have kept rather than Fort Bonifacio. I don’t think ever that the profits of that particular project would have approached the kind of profit levels of PLDT.”

Pangilinan is alluding to when at the height of the troubles of First Pacific in 2001 – and the borrowing cost for Fort Bonifacio was like an albatross around its corporate neck – the vast development became a sore point between him and Salim; his partner had gone ahead to strike a deal to sell to Gokongwei both Fort Bonifacio and PLDT for US$617 million.

“I would say it was not only the most difficult but the most painful period,” he recalls. “I still remember the date. It was June 4 2002. It was at a board meeting for First Pacific to officially consider the Gokongwei proposal. Anthoni was in the room trying to persuade me to support the transaction. I said, ‘No, I cannot do that’. In my mind and in my heart, I didn’t believe the proposal made sense for First Pacific.” He then told Salim: “If you really want to do it, you should have your way. I am not going to stand in the way of what you like. I’m resigning; I’ll take my chances in the Philippines.” Salim was insistent. “No, you have to stand by me,” he told Pangilinan.

There was a lot of back and forth and the board meeting was delayed by over an hour. No resolution was reached. Eventually, they decided to go into the boardroom together with Ronald Brown, who then was the legal counsel for the group. Pangilinan was then chairman of First Pacific. “I called the meeting to order and after the minutes of the last board meeting were approved, the next agenda item was the (Gokongwei) proposal. They had to ask me to leave, which made sense as I was an opponent of the proposal. It was painful. I remember I left the office and walked around [Hong Kong’s] Central [business district]… it was humiliating; it was very painful for a company I founded so many years ago.” The First Pacific board signed the memorandum of agreement with the Gokongwei group on the same day to set up a joint venture to acquire PLDT and Bonifacio Land Corp, the company that owned First Pacific’s interest in Fort Bonifacio.

Humiliated he may have been, but not defeated. With an entrenched management team at PLDT behind him, he fought against the deal every step of the way; it was a particularly awkward period in his relationship with Salim. Less than five months later, Gokongwei terminated the agreement with First Pacific citing “implementation difficulties encountered”.

Turning it around

That was then. Today, the company’s focus is planted firmly in two markets – the Philippines and Indonesia. He says the flurry of deal-making in the last four years – perhaps in contrast to the previous period – has a common thread. “They are all [investments] in infrastructure companies meant to deliver products and services for the benefit of the consumers,” he says. “Even hospitals are social infrastructure; when you build a hospital, it is to be able to deliver health services to the population.”

He adds that the advantage of investing in infrastructure companies is that the Ebitda margins are at 50% or better. The only exception is the hospitals, where Ebitda is around 18% to 20%. “That’s by and large the nature of our companies. As opposed to Hagemeyer, which was huge in terms of revenue, but when you get down to the margins and the cash flow, it’s really quite limited. The profits of Hagemeyer pale in comparison to the profits of PLDT. The quality of the First Pacific’s portfolio is much better than it was 10 or 15 years ago.”

He says there is a huge need for infrastructure in the Philippines. “How many kilometres of tollways do we have? Only about 300 kilometres,” he says. “Our technical partner for tollways, which is Egis Projects SA of France, operates more than 5,000 kilometres of road. They’re only one of several tollroad operators in Europe.”

On power and acquiring a stake in Meralco, Pangilinan explains he always wanted to enter this segment of the infrastructure market. “Our first foray was in Transco (National Transmission Corporation). We looked at it seriously and we were supposed to be one of the bidders,” he explains. “We were abandoned on the eve of the bidding by Terna SpA (the Italian technical partner). The bidding rules said that we needed a technical partner owning a minimum of 5% or 10% of the equity of the consortium. We had to look elsewhere.”

First Pacific via Metro Pacific Investments, its investment vehicle in the Philippines, considered the generation side of the power business. However, the group felt it was late as most of the plants had already been bid out. “Meralco seemed to be available to us,” he notes. “Meralco provides some synergies to our businesses, particularly to PLDT – broadband-over-power lines, smart metering, fibre optics capabilities, and so on; we felt those were compelling reasons.”

The way Pangilinan goes after target acquisitions such as Meralco, Philex and the latest Digitel deal, however, does engender a sense of unease, especially his willingness to pay top dollars for control, which is a reminder too of how aggressively he had gone after Fort Bonifacio.

Digitel’s all-share enterprise multiple of nearly 16 times is more than twice that of PLDT’s six times. He sees it differently. “Well, our weighted average price is below 200 pesos [a share] for Meralco; the share price today is about 250 pesos,” he cites as an example. “PLDT’s profits would be down for the past two years if not for Meralco’s profits.”

But perhaps a more important factor is his belief in himself; that he is able to assemble a strong management team and that he is able to whip once lumbering undervalued assets into shape – much in the same way he unlocked the value and transformed PLDT from its dinosaur existence previously.

Thus far, he is proving critics wrong. Metro Pacific Investments doubled its recurring profit to US$85.6 million last year – albeit from a low base and helped along by the recent strengthening of the peso. Philex Mining, founded by the Filipino-Spanish mining pioneer, the late Henry Brimo, and which celebrates its 60th anniversary in 2015, is now the most profitable mining company in the country with net profits up 49% to US$88 million last year.

Pangilinan says he has become more prudent in the deployment of leverage. The investment in Digitel, he points out, is being financed at the PLDT level entirely with equity. “The focus should be more on the debts at the operating companies and the cash flow potential,” he says. “If they are not cash-flow producing companies, then we will be affected [at the holding company]. The debt levels [at the operating companies] are reasonably low so the gearing of the group is low too.”

A maturing relationship

Pangilinan says First Pacific will continue to look at other infrastructure investments. “I’m quite keen on railways because the country needs it very badly.” He also wants to invest in airports as he believes it is vital, especially in giving a good impression to foreign visitors.

After three decades, Pangilinan’s partnership with Salim seems to have matured. There is the understanding that he gets to run the Philippine part of the business while Salim grows First Pacific’s Indonesia’s food/consumer business via the Indofood group, the world’s largest instant noodle manufacturer and the second biggest contributor to the group’s business.

In September last year, Salim spun off Indofood CBP, which raised US$700 million in a successful IPO – the largest on the Jakarta Stock Exchange since 2008. It is completing the listing of another unit, Salim Ivomas Pratama, which is expected to raise over US$600 million. In 2010, the Indofood group contributed the largest increase in recurring profit to First Pacific totalling US$82.9 million, up 93% from a year ago.

With both stalwarts preoccupied with expanding into a region that is growing rapidly, they are having a much better time than a decade ago. So far, they have been astute in seizing the opportunities; they will need to be just as nimble, however, in riding the business cycle when it turns, as it always does.

The Digitel investment is an indication of an inflection point at PLDT, First Pacific’s most valuable asset. Couple that with a new competitor entering the Philippine market, Liberty Telecoms, the telecom arm of rival San Miguel Corp in partnership with Qatar Telecom, and there can be little room for complacency. In the first quarter this year, PLDT reported a net profit of 10.7 billion pesos, a decline of 6% as the intense competition squeezes its mobile phone margins.

As he peers into the future, Pangilinan knows too what First Pacific should not get involved in. “We’re definitely not good at banking and real estate,” he says. “We’ve made money in banking but I don’t think there is a natural ability; we’re not good lenders, period.”

But he would like to see First Pacific expand beyond its twin foundation of the Philippines and Indonesia. “It will certainly not be the same kind of diversification as we did in the 1990s, which in the end made it more difficult to manage.” But First Pacific, he adds, could be in Thailand, Malaysia or Vietnam. “We would probably be not as big as in the Philippines and Indonesia, but I would like to see a meaningful presence in one of these countries, limited to businesses we understand.”

And after 30 years at the helm of First Pacific, he says that he is much more focussed in terms of what he wants to do. “When you’re young, you tend to be a little more promiscuous. When an opportunity arises in the Netherlands or the US or wherever, you take it. Now, I think I’m a bit more focussed and deliberate. We probably know what we want to get into. Not to say we won’t make mistakes, but we’re a little more careful. It might not look that way to the rest of the world, but we are.”

Deconstructing the PLDT-Digitel deal
The whole business model of telco is changing away from the old legacy business of texting and voice-over

How did the Digitel deal come about?

About two years ago, we started to initiate the idea of possibly doing something with the Gokongwei family. At the time, we weren’t sure, and they weren’t sure either. There was a lack of resolve. Maybe both sides didn’t see the need or the viability of putting two companies together, so that fell through.

What were you thinking then?

At the time, it was purely exploratory. We just wanted to see what we could do to combine the two companies’ synergies. We were using ING Bank as the intermediary. But sometime last December, we initiated discussions again to find out whether or not they were interested. And they seemed to be more receptive and by January this year, it became more and more serious.

Was Digitel starting to hurt your business with its low-tariff strategy and was it therefore not sustainable for the industry as a whole?

I wouldn’t say it was not sustainable for us. PLDT managed to keep its profits up over the past two to three years. We’ve lost market share in terms of some numbers, but Globe Telecom lost more to Sun [Digitel’s brand]. We’ve managed to keep our share of revenue at around 59%. I think Digitel managed to gain share of wallet at the expense of Globe.

What do you think made them more receptive to do a deal this time around?

This would be my own interpretation why they would want to have some kind of a combination with us. The penetration rate in the Philippines is very high, about 94% based on the number of SIMs. If I were they – and us as well – with respect to what we would call the legacy business in cellular, obviously there’s a limit of maybe 110%. So the scope for further growth in the industry is packed already. This, as well as the fact that ARPU (average revenue per user) is continuing to drop and margins are getting eroded, must be of concern to the industry players.

Also, the whole business model of telco is changing away from the old legacy business of texting and voice-over to data and broadband internet. You don’t just jump from one technology space to another without investing a lot of money in broadband, data internet and a whole slew of digital fibre optic data nationwide. You need to invest in cable and satellite facilities as well. The Philippines is quite unique in the sense that the internet content is quite US-driven. So it’s really more users downloading from the US than us uploading over to the US or other countries to sell the content.

The texting phenomenon is unique in the sense that the content driving this was self-generated. When I send you a text, you don’t pay anybody any royalties. But when you download music or videos from somebody, you have to pay for that. If it’s from the US, you have to pay for the use of both domestic and international facilities.

So it must have given them some pause as to if there is a cap to their business in the next year or two. They would have had to invest a significant amount of capital to move to the broadband space. Digitel was only profitable in the last two years. On the whole, I think it made sense for both parties.

This second time around, did they send back fairly positive feedback?

It was a faint signal at first; it was like a voice from outer space, so we had to send more satellites.

This deal is also interesting because nine years ago you were on the opposite sides of a battle.

Yes. Obviously, I’m quite familiar with that story. Let me tell you the truth: a few weeks after that saga ended, John [Gokongwei] invited us to dinner at Lance’s [Gokongwei, son of John] home. We had dinner with his family. It was a gracious gesture on their part, to say “Look, no hard feelings. Just as in show business, this is just work; nothing personal”. We took it well; that was a huge gesture on his part. We’re also too busy to be harbouring any animosity to anybody. You could sense on their side, it’s the same thing. There were a lot of positive vibrations we felt about this deal with them. At the end, I think they finally felt good about it too. It made sense and now they are our partners. I think it’s great.

Do you think changes to the business on both sides after nine years also drove this deal and perhaps because John Gokongwei is no longer as hands-on?

He might disagree with you!

In many ways, we took separate paths. They’ve gone into the airline industry and other businesses, which we didn’t go into. John Gokongwei is still a huge presence, as he should be. He’s the patriarch of the family. James [Gokongwei, John’s brother] is a good executive. He’s tough but a sensible businessman. Lance is the heir apparent and he is a huge credit to the group. He’s very bright and sensible, a worthy successor, I would say, to John Gokongwei.

How protracted were the negotiations?

It took us five to six weeks from the time people said go. About mid-February, we sent out the preliminary term sheet to them and they agreed in principle to the basic framework of the deal. Manila’s a leaky boat and everybody felt if we’re going to do this, let’s do this as quickly as we can – come to determination whether there’s a deal or not. We felt that we should move with some speed and to their credit, I think both parties did. So we were working flat out day in and day out.

How different was the valuation from what was finally agreed?

You know how it works; it’s the same all over the world. There’s haggling and when it came to the documentation there were some heated moments, etc. That’s part of the rich tapestry of deal-making.

How do you feel about the price?

It’s fair to both sides otherwise a deal would not have been struck. They’re very sensible, tough negotiators. At the very least, we were able to stop – for the industry, for them, for us, for Globe, for any new entrants – any significant further deterioration of margins. I think that would be helpful to the business.
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